Annual payment $331.00
50 support cases per year. This is the best plan for most regular customers who are relatively familiar with the system. This package does not include visits by the technician. All service is accessed via remote control. The dealer visit costs $80.00 per hour. If the customer has this package and needs a software upgrade, the cost is $250.00.
Annual payment $650.00
Includes software upgrades and 50 support cases per year. This is the best plan for most customers. This package includes 6 visits per year by the technician and access is via remote, text and email. Technician visits do not last more than 30 minutes.